Support Center
Everything you need to understand, navigate, and maximise your Core Capital experience — all in one place.
Your Vault, Fully in Your Control
Core Capital gives you complete, sovereign control over your digital wallet. Every feature in the wallet management suite is designed to give you clarity, precision, and total ownership over your digital assets.
Total Vault Balance
$1,284,902.42
Multi-Currency Support
Your Core Capital wallet supports all major cryptocurrencies and stablecoins. Manage every asset from a single, unified dashboard without needing multiple wallets.
Wallet Address Management
Generate, label, and manage multiple wallet addresses under one account. Assign addresses to specific purposes and monitor each one independently.
Transaction History & Export
Access a complete, tamper-proof log of every transaction. Filter by date, asset, or amount, and export reports in CSV or PDF format.
Spending Limits & Controls
Set daily, weekly, or per-transaction spending limits directly from your dashboard. Customise thresholds for an extra layer of control.
Layers of Protection Built Into Every Action
Security at Core Capital is not an afterthought — it is the foundation. Every feature you use, every transaction you make, every login you perform passes through a security infrastructure designed for global finance.
Two-Factor Authentication (2FA)
Secure every login and transaction approval with time-based one-time passwords via an authenticator app. SMS backup is also available.
Biometric Login
Authenticate using fingerprint or facial recognition on supported mobile devices. Fast, frictionless, and far more secure than passwords alone.
Withdrawal Whitelist
Lock your withdrawals to a pre-approved list of wallet addresses. No transfer can leave your vault unless the destination is verified by you.
Session Management
Monitor and terminate active sessions across all your devices in real time. If anything looks unusual, revoke access instantly.
Login Anomaly Alerts
Receive instant notifications for any login attempt from an unrecognised device, location, or IP address. You are always the first to know.
Vault Lock Mode
Activate a full platform lockdown in one tap. All withdrawals, transfers, and account changes are frozen until you personally authorise the unlock.
Move Your Wealth. Instantly. Securely.
Core Capital's transfer infrastructure is built for speed without sacrificing security. Whether you are sending funds across the street or across the globe, every transaction is processed with institutional-grade verification.
Send digital currency directly to any wallet address worldwide with no intermediary and no processing delay. Transactions are broadcast to the network immediately upon your approval and confirmed in real time.
Your Account, Your Identity, Your Rules
Your Core Capital account is more than a login — it is your financial identity on the platform. Manage your profile, verify your credentials, and configure your experience to match your standards.
KYC Verification & Compliance
Complete your KYC verification securely within the platform. Identity documents are encrypted and never stored beyond regulatory requirements.
Tier-Based Account Levels
Upgrade to Premium or Institutional to unlock higher transaction limits, additional wallet addresses, and exclusive platform features.
Notification Preferences
Customise exactly what you are notified about and how — push notifications, email alerts, or SMS for price thresholds and security events.
Referral Programme
Invite trusted contacts and earn platform rewards for every verified account. Track your referrals and payout history from your dashboard.
Data Privacy & Account Deletion
You own your data. We provide full GDPR-compliant data export and the ability to permanently delete your account at any time.
24/7 Premium Support Access
Premium and Institutional account holders receive direct access to a dedicated support team via live chat, email, and phone, available 24/7.
Still Have Questions?
Our support team is available 24/7 for Premium and Institutional members. For all other enquiries, browse our knowledge base or submit a support ticket.